Wednesday, April 25, 2018

Hotel reservation system Group 3

https://www.blogger.com/blogger.g?blogID=5211856289503985858#editor/target=post;postID=2313457816261994440;onPublishedMenu=publishedposts;onClosedMenu=publishedposts;postNum=0;src=postnameFEDERAL COLLEGE OF FISHERIES AND MARINE TECHNOLOGY, VICTORIA ISLAND, LAGOS.
DEPARTMENT OF MARITIME TRANSPORT AND BUSINESS MANAGEMENT (MTBM)

COURSE: MANGEMENT INFORMATION SYSTEMS (MIS)

HND1

ASSIGNMENT:
ARTICLE ON HOTEL RESERVATION SYSTEM

LECTURER IN CHARGE: MR. EHIME OMOZOKPIA

PREPARED BY:
AKPUNNELI CHUKWUDI VINCENT
ALATISE JIDE ANTHONY
ALADE ELIZABETH A.
ALIMI MONSURU  OLANIYI

BRIEF INTRODUCTION OF HOTEL RESERVATION SYSTEM
Chapter 1  BRIEF INTRODUCTION
Computer is important nowadays. It makes life more convenient and people where able to make work easier and faster. And because of computer, works of man will be more reliable and produce accurate results. This study was made for the purpose of removing manual process that people manipulate and do things that is beneficial to them. Computer stands the one that has an important role in our modern way of life. Hotel reservation system makes it easy to manage their reservation faster and without wasting their time in making reservation. The system that the proponents choose has Features that the user can manage and easy to understand by the other people if they are well trained. The propose system can Add, Save, Update, Search, Delete, Print records, and Manage account. They can use it in their working problems. It has a problem in manual recording and filling up information. It will take a lot of time in filling up and writing a lot of data. Some files of the Customer are just stored in a cabinet on the Managers office. The CRO or Authorized person who manages the system will take time to search files when customer wants to verify something. Sometimes other forms of the Customer are lost because of insufficient storage and security. The proponents want to aid the problems of the proposed, a system that can help them and make fast and better services in a Company. This system have being able to make a retrieve and restore data. And it will also provide different fill-up forms for different event reservation.
A hotel reservation system is a software application that is implemented by hotels to allow guests to create secure online reservations. The hotel reservation system can be synced, not only with your current website, but also with Facebook. This allows guests to reserve rooms in a way that is convenient for them via social media.
For example, a channel manager may be a part of the reservation system, giving hotel operators the chance to distribute their products and live availability simultaneously to their entire network of only agents.
HOW IT WORKS
A hotel reservation system works by processing secure online reservations made through a hotel’s website.
The data is then passed onto a backend system which can be accessed by hotels to manage bookings. Other features may come with it- for example the automation of reservation confirmation emails.
Small hotel managers and owners recognize that technology is key to growing their business and increasing their booking overtime.
To sell rooms to capacity and to appeal to a global audience, a hotel reservation system is required.
However, it can be intimidating to select a system, particularly when so many are designed for large hotel operations and chains.
Objective of the Project General Objective
The study aim to develop a hotel reservation system to solve underlying problems with their manual reservation system such as consuming time money and effort.
Specifically, the proposed system aims:
1. To help speed up the process.
2. To automate the manual reservation system.
3. To standardized the reservation system with the list of guests.
4. To reduce the amount of time to and effort consume by the customer to reserve.
5. Provide user account and password to ensure the security of stored files.
6. To least their expenses in making reservation.

The Following is Significant of the Project:
To the CRO.
By the use of the System, works of the CRO can be less and easy to retrieve data and collecting information needed comparing to the Existing System (manual system) and it well beneficial to them because it will not take too long for the reservation process. And he/she manage the confirmation of a reserve for each event.
To the Management
With the help of the System, the manager is the one who beneficially can have easily access, retrieve the events that the Customer reserves all the way he/she reserves something, manage the summary and report for the reservation of the event and it can add, edit and delete records.
To the Restaurant.
In the help of the system, it will beneficial to a Company especially to their Reservation process.
To the Accountant
The accountant is the one in charge in managing the reservation of the payment of the customer.

THE SYSTEM/SOFTWARE HAS BEEN DESIGNED TO REPLACE
1. Updating your room rates and availability
Manually:
You spend hours trying for changes in rates and inventory, and it’s not a one-off job. In fact, each time a booking is made on one of your sales channels, you have to make sure your availability is reflected correctly on all of your booking sites.
What’s worse is sometimes you’re not quick enough. Things get really busy and you don’t get a chance to update everything until hours later. You end up with unhappy, double booked guests. You consider hiring an extra person just to make sure everyone is on the same page.
Automatically:
An all-in-one online booking solution like Little Hotelier will have channel management features, giving you one place where you can update your rates and apply stop-sells at a click of a button.
In terms of updating availability, you don’t have to worry about it anymore. Using a pooled inventory model, the system will automatically reduce availability when a room is booked on any one of your sales channels.
All your booking sites will display the right inventory without you having to adjust a thing! There’s no lag time in inventory updates, so double bookings are a thing of the past.
2. Rescheduling guests
Manually:
First of all, the reason you’re rescheduling guests in the first place is probably because you double booked them. Your booking sites didn’t have the correct inventory, and allowed your guest to book at the wrong time.
You try to schedule your guest in for another date – but within that time you received another booking that wasn’t updated on your calendar! So the cycle continues. You have to contact the guest that just booked, apologise profusely, and repeat the process.
Automatically:
Rescheduling guests is easy, because you have full faith that the availability on your reservations calendar is correct and up to date.
With Little Hotelier, to change a booking, all you have to do is drag and drop it to another date or another room and it’s all done! The channel manager then updates your inventory on all the other websites automatically, and in real time. Just like that your rooms become available or unavailable across all of your booking channels.
3. Checking guests in and out
Manually:
You’re scared to leave your desk because you have no idea when your guests are going to check in. Even though you have a bunch of things to do around your property, you know that you can’t afford to have no one greet your guests as they arrive.
Besides the stress of just not knowing, you struggle to organise your daily schedule. Important tasks like cleaning your property get pushed down the list of things to do. If the room isn’t ready, then they’re stuck waiting for it to be prepared. Sometimes, at the moment you do decide to leave your desk, that’s when they need you to check in or out!
Automatically:
First of all, to be efficient, you need to be able to access your reservations calendar remotely from your mobile devices. You don’t need to be physically at your front desk to keep an eye on everything. Just bring your smartphone or tablet with you.
Secondly, your hotel’s booking solution should allow you to request important information like check-in times, no matter what sales channel you’re booking through. If your system is like Little Hotelier’s, you will be able to view and even print out a check-in and check-out view so you can be totally organized and plan out your day!

HOW THEY HAVE INCREASE PRODUCTIVITY WHEN COMPARED TO THE MANUAL SYSTEM THEY REPLACED
1. Increases direct reservations:
It enhances the hotel website, encouraging visitors to book their rooms directly through the website.
2. Increases revenue:
Increase sales through direct reservations, sell extra services, offer special discounts and promotions, share promotional codes on social media platforms.
3. Build a guest database
It enables you to build a guest database so that you can keep in contact with guests and encourage repeat bookings.
4. Pay less commission
It allows you to grow your direct bookings, reducing the commission you pay to online booking sites and agencies.
5. Facilitate communication
IT features multilingual reservation screens; in addition your guests receive automatic emails and messages in their native languages.
6. Guarantee your reservations and bookings
It offers a range of secure payment methods, allowing you to receive deposit or cancellation/no-show fees from guests.
7. It improves your efficiency as a business
Your availability is updated immediately upon receiving a reservation, not only in your own system, but also across all of your channels. You will save time on administrative tasks while also minimizing the risk of overbooking the rooms at your property

8. It gives you an advantage over your competitors
There are still many small hotels today that do not have online booking capabilities. Less people are staying at those locations, and you can get the competitive edge with an online booking system.
MAJOR VENDORS OF THESE SYSTEMS
Cloudbeds
 Cloudbeds is a popular hotel management software solution for small hotels.  Cloudbeds’ reservation system  Cloudbeds serves as an all-in-one hotel management system that can also connect your property to hundreds of channels (such as Booking.com and Orbitz) with real-time, two-way integration. It allows guests to make direct reservations through their desktop or mobile device, or even via Facebook.  Cost Pricing is heavily dependent on your situation. For example, Cloudbeds charges a hotel in the U.S. with ten rooms a total of $130.64 per month; billed annually (you can opt to be billed monthly for a little bit extra). If you’ve got 100 rooms, it will cost you $218.04 per month. The price may further be affected if you’re in a different country, or if you run a hostel, bed and breakfast, or vacation rental.

2.      eZee Frontdesk by eZee Technosys          eZee Frontdesk is a popular hotel management software solution for small     
Hotels.  eZee Frontdesk’s dashboard  eZee Frontdesk is used by boutique hotels, hostels/lodges, resorts, and small hotels in 140 countries, the company claims. More than one million daily transactions in 104 countries happen across this hotel property management solution, resulting in 90,000 rooms managed across the globe. eZee Frontdesk has more than 4,700 customers and 70,500 users.  Cost  eZee FrontDesk does not share pricing information publicly, but you can request a free quote by providing your contact information. The solution measures pricing through a module structure that considers number of rooms, modules, and interfaces. You can also sign up for a 30-day trial to see if the solution fits your property.
3.     Frontdesk Anywhere          Frontdesk Anywhere is a popular hotel management software solution for 
small hotels.  Frontdesk Anywhere’s dashboard, as demonstrated on several devices.  Frontdesk Anywhere is based in the technology capital of Silicon Valley. It was founded in 2009 and has grown to more than 1,400 customers and 18, 000 users. Frontdesk also has an Asian office for those looking for international support.  Cost
 Pricing isn’t available publicly, though you can request a free demo for one of their three editions: Basic, Pro, and Enterprise.

4.    Hotelogix PMS by Hotelogix         Hotelogix is a popular hotel management software solution for small hotels.         Hotelogix’s dashboard, as demonstrated on desktop and mobile devices         Hotelogix was developed specifically for small and midsize hotels, and is   
       used by more than 10,000 properties worldwide. This solution launched in 
       2009 and now boasts customers in more than 100 countries.
   Cost       Hotelogix implements a pay-as-you-go model. Their premium edition runs at   
$3.99/room/month with a minimum billing of $65. Enterprise costs $5.99/room/month with a minimum billing of $90. Add-ons are also available for an additional cost in monthly instalments with minimums.
5.    Maestro PMS        Maestro is a popular hotel management software solution for small hotels       Maestro’s dashboard       Maestro PMS ranks 14th on our hotel software popularity list, but its special   
    emphasis on helping small properties, even something as small as a timeshare, is 
    what earns it a spot on this list. Maestro is designed for the cloud, and brings 20
    different modules under one umbrella, including reservations, front desk, sales,   
    space and club management, and dining POS. Maestro aims to simplify things,
    enabling hotel managers to run everything from one dashboard. 
     Cost       While Maestro PMS doesn’t share exact pricing details publicly (you’ll need to     
     setup a meeting to get a quote), they offer both a one-time purchase model or a
     subscription-based model with no licensing fees. You may have to pay an annual
     support fee, however.
6.    MSI CloudPM by MSI         MSI CloudPM is a popular hotel management software solution for small hotels        Cloud PM        MSI’s CloudPM has 5,800 customers in North America, including the Douglas Inn,   
      Liberty Lodge, and New Victorian Inn & Suites. This cloud-based property
      management solution has been around since 1990 and is great for hotels looking
      to keep costs down by bypassing the purchase of additional hardware.
Cost  MSI doesn’t publicize pricing for its CloudPM solution, so you’ll have to set up a demo to get a quote.  7. OPERA Property Management System (PMS) by Oracle  Oracle Hospitality's OPERA Property is a popular hotel management software solution for small hotels  Oracle’s scorecard and strategy management dashboard  When you think of Oracle, you probably think of big-time enterprises, meaning big-time budgets for software. Surprise! Oracle also understands independent hotel needs, notably powering small hotels like the Ampersand Hotel in London’s South Kensington neighborhood.  Oracle Hospitality’s OPERA Property is a comprehensive and scalable solution that is available at three levels (Premium, Standard, and Lite) and is also available for both cloud and installed deployment. Any property from boutique to chain hotels can make use of this popular solution.
Cost  Oracle doesn’t publicly share their pricing, but you can contact their support number (1-800-633-0738) for more information.  *If you need a general idea about how much hotel software costs, be sure to check out our pricing guide here.
8. RDPWin  RDPWin is a popular hotel management software solution for small hotels  RDPWin’s dashboard  RDP (Resort Data Processing) provides customized software for clients and says it can handle properties of any size, whether it be a small vacation rental or a huge resort. It’s definitely a quirky company: their ad (video embedded at the link) mimics the famous “The Most Interesting Man in the World” commercials by Dos Equis.  Cost  RDP offers two pricing options. The first is an on-premise purchase model, which is $15,000 with no other fees, potentially saving you money over the longer term. If you want to spend less money up front, RDP offers a web-based model that starts at $500 per month.
9. Rezlynx PMS by Guestline  Rezlynx PMS is a popular hotel management software solution for small hotels  Rezlynx PMS’ dashboard, as demonstrated on a tablet  Guestline was founded in the U.K. in 1991 and now hosts offices in Thailand. Guestline is used in more than 20 countries in five continents and has processed more than 4.5 million bookings. Guestline’s hotel PMS is a solution that’s scalable for all hotel properties types. Cost  Guestline doesn’t share their pricing information publicly, though you can contact a sale representative for more information.
10. roomMaster by InnQuest  roomMaster is a popular hotel management software solution for small hotels  roomMaster’s dashboard  InnQuest’s flagship roomMaster solution is for hotels of all sizes (which is great for flexibility if you see growth in your future), leading to their top three spot on our popularity list with 5,200 customers and more than 450,000 hotel rooms managed every day. InnQuest also claims to add between 100 to 200 new features every year.
Cost
 You can buy three versions of roomMaster: Starter, which starts at $199 per month; Professional, which is $279 per month and adds an online booking engine and channel management; and Complete, which is $349 per month and adds foreign currency management and credit card payment processing for unlimited workstations. All prices listed above are for hotels with between one and 25 rooms—prices go up if you have more rooms than that.
11. SkyTouch Hotel OS  SkyTouch is a popular hotel management software solution for small hotels SkyTouch’s calendar dashboard  SkyTouch is a cloud-based, fully integrated property management system. SkyTouch offers more than 100 interfaces and 24/7 tech support. Currently, it is being used by about 7,000 customers worldwide, according to the company.  Cost  SkyTouch doesn’t advertise their price on their website. Instead, you’ll have to fill out a form to request a demo.






References:
www.littlehotelier.com
www.scribd.com/document
https://www.littlehotelier.com/r/distribution/booking-sites/distribution-without-headache-manual-inventory-managment/
http://www.eyefortravel.com
http://www.hotelogix.com

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